Contact Us
Get in Touch
We'd love to hear from you. Whether you have a question about your order, need help with sizing, or just want to say hello — we're here.
Email Us
The best way to reach us is by email. We aim to respond to all enquiries within 1–2 business days.
Order Enquiries
If you're contacting us about an existing order, please include your order number and a brief description of your query so we can help you as quickly as possible.
Returns & Refunds
For returns and refund requests, please visit our Delivery & Returns page first for full details on our policy, then email us with your order number and photos if relevant.
Frequently Asked Questions
Before reaching out, you might find your answer in our FAQs — we've covered the most common questions there.
We appreciate your patience and will always do our best to make things right. Thank you for supporting MODE. 🧡